How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This is an awesome product...I actually use this product to trim my dog's claws. As I have a labrador and their claws grow quite thick and long and is a painful process for the animal when we try to cut them with clippers.. This machine is perfect for trimming her claws. And it's painless.. I know this is not the typical use of this product .. however as it works so well on claws I am sure it will work well on human nails as well.. This product is completely worth the money at least for me.. I would recommend this to anyone who is in need of this type of product..
The product is okay for use at a beginner level. If you want to see how it feels to use a nail e-file. Can also be used if you just want to file off the top layers of your gel polish (even acrylic or poly) and then soak off, instead of using the manual filer.
I didn't expect this to be so good!!!! What a good purchase! A cheap Nail Drill/File to invest in! Go for it!
Worth the money. Same product with similar performance are very high price
It was a nice product purchased for my parents. As they have nail problem. It can polish their nail
I love this. It's actually working nicely and i m sooo happy. But the button which changes the tools is a bit tight sometimes so I'll have to get used to it but otherwise it's good. Thank you for this.
It’s a good product great addition to add for doing ur nails and artificial nails
Ordered this for my cousin who studies nail art and at first I was skeptical of it but it does its job perfectly.
Great for shaping acrylic and polygel nails. Bits are locked in and stay in place unlike the cheaper ones.